Who is zoho

To achieve this goal, the company focuses on 8 core values:. According to Sridhar Vembu, Zoho is not just a company but also as a community. Zoho provides its people with a strong culture that they can identify with.

There has to be a broader meaning to it. And that boils down to the culture. Amid the pandemic and the widespread adoption of operating remotely, Sridhar Vembu has started implementing a cloud-based rural revival by moving staff to suburbs and rural communities. Zoho is taking its offices back to the land. It has opened six new farm offices in India and will open four new offices in small towns near Austin. Reviving rural communities with the help of digital business and employees — this is pure Zoho and no other company would even contemplate.

Now that you know who Zoho is better I hope you will appreciate why First Direct chose to represent this amazing organization and their solutions. B2B From managing an account's contact information to staying up to date with business deals, payments, and reports, Zoho CRM enables B2B companies stay on top of their sales operations.

B2C B2C companies have shorter customer life cycles, and they typically require a solution that is more direct and less time-consuming. Enterprises With advanced CRM features like workflow management, advanced analytics, territory management, sales and marketing automation, Zoho CRM can help reduce the time salespeople spend on mundane tasks, have more time to concentrate on their customers and unify their operations across multiple geographic locations.

What are the benefits of Zoho CRM? Boost sales. Efficient business process. Tactical decision making. Data security and compliance. Mobile accessibility. Better customer satisfaction. What does Zoho CRM do for your business? Sales Force Automation Automate routine sales, marketing, and support functions that take up valuable work time, giving you more time to concentrate on your customers.

Lead Management Capture leads, automate lead scoring, identify leads that will convert, and follow up with detailed contact information. Learn more about lead management. Deal Management Close more deals in less time. Learn more about deal management. Contact Management Get real-time insights about your customers, connect with them across channels, and build strong relationships. Learn more about contact management. Workflow Automation Every time your team follows up with a lead or updates a field it requires significant manual work.

Learn more about workflow automation. Process Management Does your sales team know what to do at each stage in your pipeline? Sales Process Builder Bring your offline sales processes into your CRM and make sure all your sales reps follow it at every turn. Learn more about sales process builder. Learn more about processing rules. Omnichannel Converse in real time with customers and prospects. Zoho is committed to spending your money wisely. We invest more in product development and customer support than in sales and marketing.

It always struck us as paradoxical to charge the customer extra for the privilege of marketing back to them. By keeping our cost of attracting customers low, we keep our prices affordable and pass the savings onto our users. And with growth that regularly outstrips our competitors, we know that this model works. Neither will change.

This keeps us independent and beholden to only the customer, permitting a long term view to naturally unfold. We are private, but far from small. With nearly 10, employees across the globe, our style of unconventional thinking seems to have paid off.

We have a comprehensive program to hire high school students and train them - a program we call Zoho Schools of Learning. Not only is the program good for our company, it is also good for the communities we live in. The decision to value customer privacy isn't one you make after watching which way the wind blows. It must stem from prior belief, perhaps even dogma. This is exactly why we made the decision more than two decades ago that we weren't going to sell ads inside our products, not even within the free editions.

We're not interested in tracking your clicks to feed the marketing monster. We will make our money the traditional way—bringing you valuable software that you are happy to pay us for. So why did we make this choice to put privacy first?

We valued our privacy; we figured you would, too. And that's why we've prided ourselves on being ahead of the curve when it comes to government regulations about privacy; we don't need to be told what good business should look like. Over the years, we've crafted dozens of products with equal fervor. Now they are even available under one single integrated suite, Zoho One, that can put a business completely on the cloud. Unlike our competitors, who periodically wake up to discover gaping product holes that they must now fill urgently with acquisitions to reassure their shareholders, we craft our portfolio with patience and anticipation.

Many of our products were developed to meet our own needs—for Zoho itself runs entirely on Zoho. This means our software often must fail us, before it can fail you.

With this launch, we reached a new milestone in our journey of providing software products to run an entire business on the cloud. To our arsenal of functions, such as sales and marketing, finance, and HR, we added a whole new category: legal. Zoho Contracts is a comprehensive contract management software that helps you streamline your entire contract lifecycle and improve efficiency across all aspects of contract management.

Introducing Zoho DataPrep - An advanced self-service data preparation software that helps organizations prepare messy data by automatically identifying errors, discovering data patterns, transforming and enriching data, and scheduling the preparation process, all without the need for any coding.

The prepared data can also be periodically synced with multiple destinations such as analytics tools, data science tools, cloud storage, cloud databases and data warehouses. Introducing an all-new Zoho Calendar with a completely revamped interface. With the perfect business calendar, you can stay on top of your personal and professional schedule.

Thank you for being a part of our journey, and more importantly, trusting us with your business. Onwards and upwards! Our new CRM solution, built and priced specifically for small and micro businesses was introduced in May. Bigin is a pipeline-centric CRM that is extremely easy to use and has all the right features with a price tag that screams affordability. Bigin focuses solely on the small business community which relied heavily on spreadsheets for customer management.

Some of its segment-first offerings are built-in telephony, multiple pipelines, workflow automation, customizable dashboards, and a fully-fledged mobile app, all of which made Bigin an instant hit. With an explicit focus on transactional email sending, ZeptoMail ensures reliable, guaranteed, and fast delivery of your OTP emails, password reset emails, invoice emails, and more.

Introducing Zoho TeamInbox, a shared inbox tool for enhancing team collaboration and transparency. Now teams can receive their emails in a single collaborative space, assign owners to threads, discuss on them right from inbox, and co-author email replies with peers. You no longer have to tire yourself by forwarding emails back and forth within the team to get a simple work done. Introducing Toolkit by Zoho Mail, a free resource for admin-related lookup queries.

With Toolkit, you can troubleshoot services and diagnose any domain-related issues by looking up domain details, running domain checks, finding registry details, analyzing email headers, performing reverse lookups, and so much more. Introducing our remote work toolkit Zoho Remotely to help teams world over to move to remote work. A fully-featured remote work enabler, Zoho Remotely was built to help businesses effortlessly switch to "work from home" in the wake of the Corona Virus pandemic.

With it, teams can communicate, collaborate, provide remote assistance and stay productive while staying at the comfort of their homes. We believe remote work will stay long after the pandemic is gone. The service will continue to innovate and add value to all our customers in true Zoho style.

Zoho BackToWork was launched in August. It's a comprehensive workplace readiness software that helps companies keep an eye on employee wellness and facility preparedness, for when they need to restart operations in their offices. Zoho BackToWork also comes with customization options, since it's powered by Zoho Creator, our low-code application development platform.

Companies can tweak BackToWork to suit their specific requirements. In mid, we launched the th extension on our Marketplace, where users can discover ready-to-use extensions to connect their business tools with the Zoho products they use. Create an agile, integrated business and help your teams do their best work effortlessly—all without writing a single line of code.

Introducing our online file storage and collaboration platform, designed for modern teams to work together securely. With its collaborative workspaces, WorkDrive supports a horizontal organizational structure, putting people at the center of your working culture.

It also offers a modern interface with secure team folders, granular access controls, and a built-in office suite. Desk Assist Lens. Human Resources Focus on your people while our apps automate your human resources processes. Custom Solutions Simplify complex business processes with apps that will make your team's work easier. Finance Solve business accounting challenges using our perfect set of finance apps on the cloud.

Legal Streamline your contract lifecycle and improve efficiency across all aspects of contract management. Learn More. Trusted by more than 50 million users globally.